The NEL history
The company Norsk Helseinformatikk AS was established in 1996. In 1997 NHI got a three year contract with the Norwegian Ministry of Health with the aim to develop a digital decision support system for general practitioners. At the same time NHI was included in the Ministry’s program for development of commercial companies within the health care sector.
NEL was launched in the spring of 1999. Until 2004 NEL was distributed on a CD, but since then NEL has been an online product. From the start NEL has been a subscription product, and physicians and other customers pay an annual fee.
When NEL started to be known, we got comments from hospital doctors who said that «NEL is just as important for us as it is for the general practitioners. We need a knowledge tool which helps us staying updated outside our own speciality.” When NEL was introduced in the hospitals, the nurses reacted: “We need NEL. We are the health care workers that talk to the patients! We need NEL’s patient informations and teaching material.” Since then the ambition has been to make a knowledge base in general medicine which most health care workers find useful.